FOR YOUR PRACTICE
Good work starts
with a connection.
Connect your scanner or prepare physical records.
We’ll confirm the details before production begins.
BEFORE YOU SEND
A few details.
A better start.
We review your prescription and records, confirm the price and schedule, and arrange the billing details needed before production. Sending files does not reserve a production slot.
For implant and full-arch cases, contact the lab before sending if you need help determining the records or components required.
Discuss the case first- 01
The prescription
Restoration, material, shade and requested due date.
- 02
The records
Required scans or impressions, bite records and relevant photographs.
- 03
The components
For implant cases: implant or multi-unit platform and component information.
- 04
Your practice
Practice contact, shipping address and billing details.
DIGITAL RECORDS
Connect your
scanner.
Confirm the receiving laboratory before transferring patient records.
Need help? (425) 736-9381 · lab@integra.dental
3Shape / TRIOS
Search for Integra Dental Design or lab@integra.dental and request a connection. Confirm the receiving laboratory before sending a case.
Medit
Search for Integra Dental Design in the partner directory. Contact us if you cannot identify the correct lab.
iTero
Ask iTero support to connect Integra Dental Design in Bellevue. Use our address and phone to confirm the receiving lab. Call (425) 736-9381 if you need connection assistance.
Dentsply Sirona
Search the lab directory for Integra Dental Design and request a connection. Confirm the receiving lab before transferring records.
Planmeca and other scanners
Call (425) 736-9381 or email lab@integra.dental to arrange the appropriate connection or file-transfer method. Open STL, PLY, and DCM files can be reviewed for compatibility.
PHYSICAL RECORDS
Prescription.
Pack. Send.
Include the prescription and pack the impression, model, bite record, and components securely. Use a tracked shipping service. Contact us to arrange local pickup or delivery.
Download the prescription (PDF)- 01
Complete the prescription
Download and complete the prescription before packing your records.
- 02
Ship to Integra Dental
35 148th Ave SE, Suite 10
Bellevue, WA 98007Monday–Friday, 8:30 AM–5:30 PM Pacific
- 03
Confirm receipt
We aim to acknowledge receipt within one business day. Contact us before scheduling a patient around an unconfirmed case.
AFTER YOUR RECORDS ARRIVE
Know the
next steps.
Review production, delivery and remake details before scheduling around your case.
Production and delivery
Standard crowns, implant crowns, and 3-unit bridges are typically ready to ship in five business days after complete records are accepted. Full arches and additional clinical stages are scheduled individually. Transit time is additional. Rush milling and surgery-day delivery require advance confirmation.
If a restoration needs correction
For a laboratory remake, contact us within 14 calendar days of delivery with the case number and the issue. Coverage depends on the cause and the remake policy.
General contact and equipment forms are for business inquiries. Use the confirmed scanner connection or the file-transfer method arranged with the laboratory for patient information.
QUESTIONS BEFORE YOU BEGIN?
Talk to the laboratory.
Monday–Friday, 8:30 AM–5:30 PM Pacific